Last Updated: February 19, 2026
1. Introduction
Tech Universe Network LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment scheduling, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms on our website, book appointments, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, tracking pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have explicitly consented to receive
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt-outs
- Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery providers, customer support platforms, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or to protect the rights, safety, and security of Tech Universe Network LLC, our users, or others.
Business Transfers
If Tech Universe Network LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third-Party Sharing Clarification
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
For assistance, reply HELP.
Message frequency varies. Message and data rates may apply.
SMS Communications and Consent
If you provide your phone number and opt in to receive SMS communications, you consent to receive text messages from Tech Universe Network LLC related to your inquiries, appointments, services, and updates.
SMS consent is collected through our website contact form where users voluntarily enter their phone number and explicitly agree to receive messages by checking a consent checkbox before submission.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, you may contact:
Tech Universe Network LLC
54 STATE STREET STE 804 ALBANY, NY 12207
Phone: +1 929-783-5150
Email: contact@techuniversenetwork.com